Refund policy

Our Guarantee
We're confident you're going to love your print. If for any reason you don't, reach out to us at hello@prntstudios.com and we'll make it right.

Returns
Since every poster is made to order specifically for you, we are unable to accept returns or exchanges for change of mind. That said, your satisfaction matters to us — if something isn't right, get in touch and we'll always do our best to make it right.

Damaged Orders
If your print arrives damaged, email us at hello@prntstudios.com within 14 days of delivery with a photo of the damage, your delivery label, and the packaging, and we'll send a replacement straight away at no charge.

Lost Orders
If your order is lost in transit, we'll resend it at no cost to you. If your order has not arrived within 10 days of your expected delivery date, please get in touch and we'll get a replacement out to you right away.

Incorrect Orders
If you receive the wrong item, contact us at hello@prntstudios.com within 14 days of delivery with a photo and we'll send the correct item as soon as possible at no extra cost.

Contact Us
For any questions regarding your order, please contact us at hello@prntstudios.com and we'll get back to you as soon as possible.